Wednesday 22 August 2012

GRAB AND HOLD ATTENTION - HOW EXPERTS DO IT

At the risk of upsetting Russia's President Putin, there's much we can learn about effective communication from his country's protesting feminist punk band, Pussy Riot.

Three members of the band have just been jailed for two years for so-called "hooliganism" - after they stormed into Moscow's main cathedral in February and performed their raucous "punk prayer" at the alter.

The band members, in their distinctive colourful balaclavas to hide their identities, called on the Virgin Mary to rid Russia of Mr Putin at the time he was poised for a less-than-perfectly-democratic return to the presidency.

The band members insisted their aim wasn't to offend believers (though this they surely did).

They said their intention was to highlight the uncomfortably close ties between the Kremlin and the Russian Orthodox Church.

 
Pussy Riot in Moscow Cathedral

Now if you're prepared to be sufficiently outrageous, it's not that hard to get loads of free publicity in the western world - or even in contemporary, still-restrictive Russia.

But what impresses about Pussy Riot is how carefully planned their antics have been.

Whether you support them or abhor them, here are three things that have been perfectly pitched to cunningly get their message across - by thinking through their communications strategy in advance.

LESSON ONE: In marketing terms Pussy Riot has created an attention-grabbing name and an instantly identifiable look.

Their brightly coloured attire is now being copied by supporters around the world -such as this group, pictured below, of London Amnesty International activists protesting against the Russian authorities.


 Pussy Riot Protest In London

Pussy Riot captivates attention by wearing feminine dresses which deliberately jar with their characteristically unfeminine dance moves and actions.

Band members have staged their protests at strategically selected locations designed to steal Russian and world attention - Red Square, outside a jail, the Moscow underground and then, in a deliberately calculated step too far, the Cathedral of Christ the Saviour.

LESSON TWO: Pussy Riot's timing is impeccable. This was exemplified minutes after the verdict, when publicity around the world was at its peak, they released their new single "Putin Lights Up the Fires".

For a group that is yet to bring out its first album, its members know how to light the fires of free publicity.

LESSON THREE: Pussy Riot's grace under pressure has been inspirational. When the verdict was announced they looked like winners.

They smiled, they giggled, they were admirably defiant.

In their self-sacrificing protest they had proved their point about Russian governmental repression.

Pussy Riot Behind Bars 

Without arrogance, the Pussy Riot prisoners projected an impression that they will come to be recognized as heroines who've done more to assist the cause of free speech and genuine democracy in Russia than any protest march so far.

In fact, Pussy Riot has so captured a chunk of Russian sympathy that even President Putin - perhaps sensing he wasn't winning on this one - expressed the view just before the verdict that their punishment shouldn't be too harsh.

If you can get your enemy to feel as though he has to edge in your direction, you're doing something right.

If the Pussy Riot appeal fails and they do spend two years in jail, it's a heavy price to pay.

However they've positioned themselves to be potentially seen as the Mandela's of modern day Russia.

Their "music", by the way, is pretty terrible - in my humble opinion.

But that further underlines how brilliant their strategic communications must be.
THREE DAYS TO GRAB YOUR PLACES... 

Of course there are ways of grabbing and holding attention without risking two years in a Russian prison.

One of these is to take part in one or both of the communications-boosting sessions on 7 September in Portland Place, London.

There's an early-bird saving offer which runs until the end of this Friday.

"Giving Great Answers To Tough Questions" runs from 9.30am to 12.30pm on 7 September.

It shows you how to apply the magic formulae for dealing with nightmare questions from customers, prospects, staff, journalists and others.

"Perfecting Your Elevator Pitch" runs from 2pm to 5pm on 7 September.

This session enables your business introductions become more powerful, effective and memorable - and helps you attract the right clients.

Under the early bird offer you can do either session for £97 including VAT.

Or you can do both - and stay for lunch in between - for £167 including VAT.

Further details and on-line booking arrangements are at:




Alternatively, places can be reserved by emailing: 


                    enquiries@michaeldoddcommunications.com


Both sessions are guaranteed to be fun! 

Here's what Anne Summers had to say: 

"An excellent session which everyone benefited from. Entertaining - yes. Really impactive - yes. Useful for each person in the group - yes, yes." 

And before you ask, Anne Summers is the leader of the highly respectable Bristol group, Footdown, for business leaders - and is not associated with a racy chain of female underwear stores which adopts a similar name. 
HUMAN LOGO FOR THE RIO OLYMPICS 

Amongst the places I've been able to run communications-boosting sessions is Rio de Janiero...which competes with my home town Sydney to be most spectacular city in the world. 

So I'm looking forward to the next Olympics there in 2016.
 
Rio Panoramic View  

And of course we'll want to see what are the new "human logos" which are performed at the Brazilian Olympics. 
 
Will they be able to compete with Mo Farah's "Mobot" M-sign gesture that he does with his arms - or Hussein Bolt's "To The World" double-handed pointing gesture?

In my last newsletter I foolishly asked readers to suggest new human logo symbols that could be used at the next Olympics.

To my amazement, British readers wanted to focus their human logos on the astounding fact that Australia finished behind GB in the Olympic medals table - something they are apparently expecting to be repeated in 2016.

For example, a highly esteemed British retail expert called Greg sent in a suggested logo for Australian spectators in Rio with a disappointed Aussie banging himself on his head.

According to Greg "It signifies the Aussie's reaction to the Poms winning yet another event in Rio and finishing above Australia in the medal table". 

 Proposed New Australian Human Olympic Logo

Another British reader - a widely respected marketing guru called Barnaby - had this description for his suggested human logo for Australian athletes: 

"Bend over and poke your smiling head through your legs to give the impression of someone upside down."

Not quite the dignified, confident, medal-winning image that Australia would like to project to the world in Rio, Barnaby, but thank you for your contribution, anyway!

The topic is now closed (barring any amazingly positive suggestions for winning Australian athletes, which seems unlikely in the current climate).

Keep smiling,

Michael

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